When Nathan Dominguez graduated from Littleton High School in 2016, he was unsure of where he wanted to go or what he wanted to do with his life. He was planning on taking a gap year to figure things out, but when his mom told him about Mi Casa Resource Center, Nathan decided to give it a try and enrolled in the Career Training Program in August 2016.
On his first day in class, Nathan says he was really nervous, but was immediately put at ease when he realized he was part of a supportive community. “It wasn’t just the staff that was helpful,” says Nathan, “all of the other students were really nice, too. And it was encouraging to know that they were in similar situations.”
Throughout the 6-week training, Nathan says the two most valuable things he gained are self-confidence and professional communication skills.
“Not only did I gain the confidence to talk to customers and clients, but now I’m also clearer on my future career path. I enjoyed the employer tours that Mi Casa took us on so I could see how banks and credit unions really work. The instructors also brought people into class to share their experience in banking and answer questions. That helped me decide that I really want to work in financial services.”
On Interview Day, which brings in 10-15 employers on the last day of class, Nathan had the opportunity to interview with four different banks. “I liked all of them, but my last interview of the day with Bank of America really stood out to me.” As a result of this interview, Nathan secured a job as a Client Service Representative at a Bank of America branch in Highlands Ranch.
Nathan likes his coworkers and enjoys his responsibilities, which include helping customers in the lobby in addition to behind a teller booth. He also expresses excitement about the variety of career paths available within the company. He recently participated in ongoing training at Bank of America focused on the customer service needs specific to opening new centers and transferred to a new location in Union Station earlier this year.
“I would definitely recommend Mi Casa to others,” says Nathan. “They help you with your needs and the big thing you take out of the Career Class is that they show you how to do things professionally.”