Two years ago, I hit rock bottom. I was laid off from my customer service job. As a single mother and the only provider for my family, I was devastated. And I felt stuck – I didn’t know which direction to go with my career path.
I went to North High School and I remember hearing my friends talk about all the amazing programs Mi Casa Resource Center had there and in the community. I knew they helped families and others when they’re going through hard times, so they were a place to go to give me some direction.
I talked to Mi Casa staff about their Career Training Program, which seemed like a great option for me. I enrolled in that 6-week program and I learned a lot of things, including problem-solving skills and how to update my resume. It had been a long time since I had needed to look for a job, so it was also great to practice my interview skills again.
Mi Casa also had staff who helped me with resources I needed, like gift cards for groceries, to help me make ends meet while I was completing the training and looking for a job.
When I started at Mi Casa, I wasn’t sure what I wanted to do. But when I talked with the staff and went over my background, they helped me realize that I had the most previous experience in the financial services industry. I decided to get back into the banking industry, and it has been great.
After finishing the training program at Mi Casa, I got a job as a Teller at Public Service Credit Union. There were several other Mi Casa graduates there. They were all there to help me and were always available if I needed anything. We all know that we’re all here to help each other succeed.
This job has been great. As a mom, I appreciate working at a company that is willing to work with me if I need to take time off for my family or be flexible with my hours when my daughter has stuff going on at school.
PSCU also offers opportunities for more education. Thanks to their tuition reimbursement program, I have plans of going back to school to study management.
Mi Casa helped open several doors for me, not just for a job but for a career. I have been with Public Service Credit Union for 2 years. I started as a Teller and after a year I was promoted to Lead Teller. But I am not stopping here. I am reaching for the starts and have a goal of becoming a Branch Manager soon. I’ve showed myself that I can do the best and I can be the best and I’m going to do it every day.
Because of Mi Casa believing in me and helping me succeed, I am able to better provide for my family. I was finally able to move out of my apartment and rent a bigger and better house for my family. And most importantly, I am a role model for my daughter, Jazmin.
“My mom inspired me by showing me that anything is possible,” says Jazmin. “She made me learn that I can do anything, just the way she did.”
Special thanks to The Women’s Foundation of Colorado for creating a video to highlight Francesca’s story. The following video was shared at the WFCO 2018 Luncheon.